Frequently Asked Questions

Every time you eat or drink, your body absorbs liquids. It’s the job of your kidneys to filter waste products from these fluids and make urine. A continuous trickle passes from the kidneys to the bladder, which slowly expands. When the bladder is full a signal goes to the brain indicating the need to use the toilet. Once the toilet is reached the brain then tells the large bladder muscle to squeeze and contract. At the same time it tells the support muscles (or pelvic floor muscles) that surround the urethra (the outlet from the bladder) to relax and let the urine pass.

It really depends on things like your build, age, diet and level of activity but the rough average is 4 to 8 times during the day and the occasional need to get up in the night.

One out of four women over 35 have weak bladders. Pregnancy and childbirth contribute to this figure, as do the many menopausal women who experience bladder weakness. However, even young girls sometimes experience leaking after strenuous exercise and smokers are also susceptible, because they cough more frequently, which can exacerbate the condition. Too much coffee, tea or alcohol doesn't help either. So, as you can see, age isn’t the only factor.

The best way to try to prevent or reduce the number of leakage episodes is to strengthen the pelvic floor muscles by performing the exercises described in the training program section of the website. However, these tend to be more effective if you have Stress Incontinence. Other types of bladder weakness may respond better to different treatments but speak to your doctor first. With effective treatment and protection from TENA liners, pads or pants you can soon regain your confidence.

The good news is that excercises often do help Stress Incontinence (the leaks you get when you cough or laugh). Take a look at the exercise area, where you’ll learn how to do your pelvic floor exercises correctly.

You should begin to feel the benefit of exercises after just a few weeks. After eight to twelve months, you may even be symptom-free if you have Stress Incontinence! However, even if you haven't fully regained control of your bladder, you should still see some improvement.

No. Taking in less fluid will make your urine more concentrated, which in turn will irritate your bladder, causing you to urinate more often. You should try to drink your usual amount or whenever you feel thirsty. However, it’s not recommended that you drink excessive amounts either as this could lead to distension of the bladder.

The good news is that leakage is pretty rare during sex so there’s no reason why you should allow bladder weakness to affect your sex life. With pelvic floor exercises you could find that your sex life actually improves as your muscles strengthen. If you are worried about leaks you might want to try to empty your bladder beforehand as well as avoiding diuretic drinks such as carbonates and coffee before making love, as this will help reduce the desire 'to go’ during love making.

If you want further advice, please call the TENA Customer Service Line. For Australian residents, call 1800 623 347 and for New Zealand residents, call 0800 836 200.  Additionally see our useful links section for more ideas.

It is always a good idea to let your doctor know you are experiencing bladder problems.

All TENA products are designed for your comfort and security with a contoured body shape, a soft surface that feels dry all the time and the all important Odour Control™. We have a comprehensive range of size and absorbency levels. Use our product finder to find the most appropriate products for your needs.

It is not recommended. Urine is a thinner fluid and comes out in larger quantities; menstrual discharge is heavier and comes out more slowly. So a more rapid absorbency technology is needed to prevent urine from leaking onto clothes. Also the bacteria in urine breaks down into ammonia creating a distinctive smell that requires a specific kind of odour control and not just a perfume cover-up. TENA products are designed specifically to tackle the unique properties of urine to keep the wearer dry, secure, protected from skin irritations and infections, and odour free.

TENA is available at most supermarkets and pharmacies. If your Pharmacy doesn't stock a particular TENA product your pharmacy could place an order with the wholesaler. TENA is also available at many home delivery distributors, please look in the where to buy section of this website for more information. Alternatively, you can call the TENA Customer Service Line on:

                        Australia: 1800 623 347

                        New Zealand: 0800 836 200

We've detailed the most common forms of bladder weakness and incontinence, but there may be cases where we don't feature the specific symptoms you have.  If you’re experiencing any other symptoms, we recommend talking to your doctor who can advise you on a further course of treatment.

As with period pads, you should not throw TENA pads down the toilet, but place them in the bin or, where available, a sanitary pad disposal unit. With most TENA products you can use the plastic wrapping from your new pad to dispose the old one.